everse Completes In–Depth Business Technology Assessment for Major Utility Company

LOS ANGELES, February 11, 2003 – Today, everse corporation (everse), a technology consulting, software development, and application outsourcing company, announced that it has completed an in–depth business technology assessment for one of the largest utility companies in the United States. In accordance with a mutual agreement with the utility, everse is not at liberty to disclose the client’s name or the contract amount.

In the first phase of the assessment, everse business analysts considered the factors driving Internet adoption in the energy industry, interviewed the officers of key business units, analyzed customer needs, and benchmarked the utility’s Web–based initiatives against those of other utilities. everse technical architects interviewed application owners and developers and mapped existing functionalities to desired business requirements. To identify the gap between the current and desired future state, everse architects evaluated the health of the applications and architecture, determined the process maturity and technical readiness for new initiatives, and assessed current and desired skill sets. Finally, everse strategists evaluated potential changes in direction and defined a consolidated roadmap for future operations.

The business technology assessment leveraged everse’s Technology Assessment & Planning (TAP) service, through which it helps clients integrate business and technology objectives to enable comprehensive planning of technology. The goal of a TAP engagement is to help organizations create secure and adaptable technology platforms that facilitate business performance and growth. Key elements of a typical TAP engagement include workshops for thought–synthesis and idea–generation, enterprise technology framework identification, technology vendor evaluation, and technology adoption strategy definition.

In the second phase of the assessment, everse strategists evaluated the impact of the utility’s deployment of a new customer information system on the functionality of other systems across the organization. everse strategists defined data flow between business units and detailed workflows for content creation and management. everse considered interruptions in the availability of data and changes to key data elements used by downstream applications (e.g., customer service). everse also identified options to mitigate the risks associated with updating the complex systems that support utility’s enterprise portal.

From its assessments of the utility’s customer information and portal–related systems, everse created a strategy that maps the key data owners, business units, and process flows necessary to ensure the availability of data sources for new applications. everse strategists also created an optimized resource plan to support the new environment, refined the vision for the utility’s portal based on interviews with stakeholders, and prioritized and phased deliverables to create an execution roadmap.

According to everse CEO James Sung, “Assessing our client’s strategic direction, current infrastructure, and customers’ needs enabled us to align future initiatives with the utility’s overall vision. The assessment helped our client protect its investments in legacy technology while establishing a robust platform on which to build future solutions.“

About everse corporation

everse is a technology consulting, software development, and application outsourcing company with offices in Los Angeles, New York, Bangalore, and Shanghai. The company mobilizes its expertise in Business Technology Consulting, Application Development & Outsourcing, and Enterprise Integration through its proprietary e-v-e-r-s-e Methodology. everse creates process-centric solutions that address the full range of its clients' functional issues and build long-term business relationships. everse has collaborated with Global 1000 and middle market companies including Allied Domecq PLC, Baskin-Robbins, Conexant Systems, CorVel Corporation, the California Public Utilities Commission, Enterprise Rent-A-Car Company, Farmers Insurance Group, Knott's Southern California Resort, Medtronic Minimed, Newhall Land and Farming Company, Pacific Gas and Electric Company, Southern California Edison, ValleyCrest Companies, and Vitesse Semiconductor Corporation.