As an organization invests more in resources to manage applications, it has less to focus on strategic thinking and newer, more critical initiatives. Executing application maintenance and support functions in-house can significantly inflate an enterprise's overhead costs, operational expenses, and delivery lifecycles.

everse's skill sets and diverse geographical teams enable us to provide our clients with maintenance solutions at low costs and with rapid turn-around times. Our experience and alliances enable us to manage our clients' day-to-day application functions with the highest levels of efficiency and cost-effectiveness.

Business Challenges

Failing to execute application maintenance tasks efficiently and effectively can lead to delays and communication breakdowns across an enterprise and with its customers. It can also increase costs and reduce the time an IT department has to focus on improving the strategic advantage of the company. Challenges to timely and successful application maintenance include:

• Developing and managing a technical team to maintain applications.
• Leveraging skill sets to implement enhancements and upgrades on base applications.
• Providing round-the-clock support for mission-critical applications.
• Improving the predictability of application behavior.
• Improving service levels and quality.

everse Solutions

everse Application Maintenance & Support leverages our experience developing and maintaining applications for clients in a variety of industries. We follow a rigorous process to improve the predictability and quality of application behavior through:

• A large knowledge base of potential solutions to problems.
• Defining service levels to eliminate confusion.
• Applying our best practices and reference frameworks to ensure success.
• Engaging our diverse geographic teams to decrease costs.
• Leveraging our offshore facilities to achieve a 15-16 hour maintenance cycle.