Given the remarkable rate of change in business today, efforts to build fixed organizational structures are increasingly more difficult and less effective. As a result, an organization's demand for IT services often outpaces its resources and ability to acquire them in a timely manner.

The key to success in this environment is the ability to mobilize cross-functional teams to solve a specific problem, disband once the problem has been solved, and re-form to solve the next problem.

Business Challenges

Overseeing multiple initiatives with diverse business requirements, technologies, and cross-functional resources can be a difficult task for managers focused on the demands of their organization's business and day-to-day operations. The challenges these managers face include:

• Harnessing the power of cross-functional teams.
• Controlling the multitude of integrated technologies.
• Assigning ownership and accountability for critical efforts.
• Fully and accurately assessing the risk and impact of change.
• Applying best practices and standards to projects managed by business offices.

everse Solutions

everse Program Management ensures all service and support functions of an organization's technology initiatives are delivered effectively.

everse oversees relationships between the client, third-party vendors, and operations. This includes service delivery, quality management, continuous improvement, change management, and security. everse also maintains related documentation and manages, generates, and distributes necessary reports.

Key elements of everse Program Management include:

• Identification and acquisition of resources.
• Coordination and management of the entire service delivery cycle.
• Daily operational management.
• Summarized communications to client management.
• A dedicated Program Management Office and qualified Program Manager.
• Comprehensive program procedures and change management processes.