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Case Study: Bayer China

AmCham Shanghai

Engagement Summary

everse developed a workflow management framework for Bayer China which supports the roll-out of business process workflows on a continuous basis.

Client Profile

Bayer is a research-based global enterprise with core competencies in the fields of health care, nutrition and high-tech materials. Greater China is Bayer's second largest single market in Asia, with sales of around EUR 1.24 billion in 2005, and the company currently employs some 3,700 people there and over 93,7000 employees worldwide. The People's Republic of China is also one of Bayer’s main centers of global investment.

Business Challenges

Bayer China desired to improve operational efficiency by implementing a standardized platform supporting the rapid development and deployment of human interaction intensive business process workflows. In developing the system there were a number of challenges that needed to be addressed:

  • Integration with centralized resources, such as the corporate messaging and corporate identity management (LDAP) system.
  • The framework should support continuous and rapid deployment of business process workflows.
  • The development cycle for each implementation should improve over prior implementations.
everse Solution

everse extended a workflow system which provided a foundation for Bayer China’s key requirements to support additional capabilities including integration with the corporate identity management system (LDAP) and the corporate standard messaging platform (Lotus Notes). Some key advantages of the framework include:

  • Functional business process workflow system to which additional workflows can be readily deployed.
  • Multi-tier framework which allows technology within each tier to be varied with limited impact to adjacent tiers.
  • Services such as authentication, role management, delegation, and template based messaging have been established and are available for re-use in subsequent workflows which will reduce subsequent development effort and time.